Last updated: 2/27/2026
RiptideLabs (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on site
- Referring website addresses
2. How We Use Your Information
We use your information to:
- process and fulfill orders
- communicate order updates and confirmations
- provide customer support
- improve website performance and user experience
- prevent fraud and enhance security
- comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Payment Processing & Security
Payments are processed through secure third-party payment providers. We do not store full credit card numbers or sensitive payment details.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- improve website functionality
- remember user preferences
- analyze website traffic and usage
You can disable cookies through your browser settings.
5. Third-Party Services
We may share limited information with trusted third parties necessary to operate our business, including:
- payment processors
- shipping carriers
- website analytics providers
- email service providers
These providers only receive information necessary to perform their services.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- fulfill orders
- comply with legal requirements
- resolve disputes
- enforce our policies
8. Your Privacy Rights
Depending on your location, you may have the right to:
- request access to your personal data
- request corrections to inaccurate information
- request deletion of your personal data (where legally permitted)
To exercise these rights, please contact us.
9. Children’s Privacy
This website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
Email: info@riptidelabs.net
Business Address: 2108 N ST STE N
Sacramento, CA, 95816, USA